Shipping & returns
Last updated: 19 September 2026
A starting draft based on how Nuts & Wits works today. Replace the highlighted items and have it reviewed.
How ordering works
Add products to your order list and send it on WhatsApp. The team replies to confirm availability, today’s price, delivery and payment. Nothing is charged on the website. An order is confirmed only after we reply with the price, delivery details and payment options, and you accept them.
Delivery area
Home delivery is available around IJM, Namburu (Guntur) and nearby areas. For other locations, message us with your area or PIN code and we’ll confirm.
- Typical delivery time: [e.g. same or next day nearby].
- Delivery charges: [free nearby / as quoted on WhatsApp].
Damaged, missing or incorrect items
If a pack arrives damaged, tampered with, or different from what you ordered, message us on WhatsApp within [48 hours] of delivery with a photo of the pack and label. We’ll arrange a replacement or refund once we’ve checked.
Returns
Because our products are food, we can’t accept returns of opened packs for hygiene and safety reasons, except where the product is damaged or not as described.
Refunds
Approved refunds are made to the original payment method within [7 working days].
Cancellations
You can cancel free of charge before your order is packed or dispatched — just message us.
Contact
WhatsApp / call +91 83417 43024 · Email orders@nutsandwits.com · IJM, Namburu, Guntur, Andhra Pradesh.